Airtel

2021-2023

• Led two core B2B PODs: user acquisition and order management/tracking at Airtel, India’s largest telecommunications company valued at over $90 billion. 

• Led the re-design of the ordering platform that brought in over $4 billion of the company’s revenue. Led features such as tracking orders, order management, user acquisition and internal tools for the on-field sales team to ensure a seamless user experience across different devices like web and mobile after doing qualitative and quantitative research. 

• Used tools like Figma, Jira, Confluence, Maze User Testing and collaborated with a team of engineers, product managers, customer experience and marketing to ship out projects end-to-end.

• Interacted with Airtel’s clients directly to collect qualitative and quantitative data to create a research document with insight gathered from both internal and external users and prioritize high-ticket items for planning the roadmap for the next quarter. 

• Received awards within the organization for committed collaboration and delivered a successful B2B enterprise grade ordering journey and increased online orders by 13.6% and monthly active users by 8%. 

Project 10K

2021-2021

• At Project 10K (formerly known as CILA Labs), which is a tech incubator based out of Miami, Florida, I worked in an individual contributor role where I led research and problem discovery through to detailed interaction and visual design. 

• I led multiple projects end-to-end and collaborated with a team of engineers and product managers and worked using agile methodologies for our work. 

• My responsibilities included user flows, story boards, wireframes, high-fidelity visual design and project delivery and direct interaction with the client to understand their business idea and needs for a project. 

• Worked on financial apps for the B2C segment focusing on customer wealth management for the US market focusing on ADA/WCAG standards for accessibility for the public sector. 

Mohh

2019-2021

• At Mohh I was the first designer for the company had and I had to shape the brand’s identity through their products.

• I led the design for the whole brand which included the brand website (marketplace), instructional design, logistic, photography and brand strategy.

• Got selected for Red Dot Design Awards in the youth category for furniture design.